Moordale Foods is committed to being a responsible brand. Through a set of strong moral practices, we pledge to be good and do good, and we aim to make a positive impact on our customers, our suppliers, the environment, and the wider community.
As a business we are constantly looking for innovative new ways to act responsibly, ethically and sustainably whether this be in our new product development, our operations or our relationships with suppliers and customers.
We work hard to ensure our Packaging, our Products, our Relationships with Suppliers, our Communities and our Colleagues support our commitment to being and doing good.
The reusability of our packaging is of huge importance. It’s not unusual to find our beautiful tins and jars being reused creatively and innovatively in homes across the UK, whether they are filled with refills, used to store bits and bobs in the kitchen, or used as items of homeware.
Sustainability is high on the agenda for the brand and we are continuously looking for innovative new ways to improve on packaging sustainability while retaining an excellent level of product quality and freshness. Currently, on average only 3% (by weight) of our packaging is plastic, and over the coming years we are committed to phasing out single use plastic completely.
We have also made steps to improve the recyclability of our outer packaging, for example by reducing the use of plastic tape, meaning our cardboard boxes can be recycled more easily.
Product (food sourcing)
We consider the effect of our business on the worldwide community, and we aim to use products that are ethically sourced, and from local producers wherever possible. In new product development, we are working towards a completely palm-oil free product portfolio and now a huge 93% of our products are palm oil free.
The quality of our products is of critical importance and we are constantly innovating in order to offer our customers the best. In the past year, we have made steps to remove the widely used preservative Sulphur Dioxide from our products, and now only 3% of our product range still includes this preservative.
We also consider the sustainability of our products, and our latest range of whole leaf teabags are plastic free. The tea is packed into pyramid Soilon biodegradable teabags, a material which offers both environmental and health benefits when compared to it’s alternatives such as nylon. The Soilon teabags are non-toxic, completely decomposable and suitable for composting.
We work on building a strong relationship with our suppliers and commit to an ethical relationship where both parties collaborate to find sustainable solutions. We work in partnership to identify solutions to challenging issues and invest in ways of working that protect our colleagues, our customers and our environment.
Within the local community, we’re very proud to support several charities with their important work. As well as regularly donating to food banks, each year 5% of our profits are donated directly to charities. Over the past year we have chosen to support the NHS. WIth the hope of boosting morale, we have made donations of gifts and hampers to staff at various hospitals including Hull Royal Infirmary, throughout the coronavirus pandemic
We advocate diversity in our business and recruit to ensure our colleagues reflect the diversity of our community, and of our customers.